Where we deliver
We deliver all over Bangladesh by courier, using Pathao or Carrybee.
How long it takes
Chow বাক্স snacks are imported on demand, so they are not sitting on a shelf waiting for you. Expect about 30–40 days from the day we confirm your deposit until your order reaches us in Dhaka, then a few more days by courier to your door. If that date slips because of a supplier, customs or a courier, we will message you and tell you why.
What delivery costs
Delivery is BDT 80 inside Dhaka and BDT 130 outside Dhaka. We tell you the exact amount in DM before you pay your deposit. You pay it in cash to the courier on delivery, together with the other 50% of the product price.
Correct details
Please give us your full name, a phone number that is switched on, and a complete address. You can change the address only before we hand your parcel to the courier.
If delivery fails
If the courier can't reach you, the address is wrong, or the parcel is refused, the delivery and return charges are yours, and we deduct them from any refund. We hold the parcel while we sort it out with you. Once your order is in transit, your deposit can't be refunded in this case (see the return policy).
When your parcel arrives
Please open it soon and check every pack, including the expiry date. If something is damaged, wrong or expired, message us within 48 hours with the evidence described in the return policy.