Policies

Everything you need to know

Plain-language answers about ordering, delivery, returns and your details at Chow বাক্স.

How to Order

Pick your snacks, send us a DM, pay a 50% deposit by bKash, and pay the rest on delivery. No cart, no checkout.

Last updated November 14, 2026

Payments & Safe Ordering

How we confirm payments, how to spot the real Chow বাক্স, and the simple rules that keep every order safe for you and for us.

Last updated November 14, 2026

Shipping Policy

We deliver across Bangladesh. Snacks are imported on demand, so allow 30–40 days after your deposit.

Last updated November 14, 2026

Return & Refund Policy

Food can't be returned because you changed your mind, but damaged, wrong or expired snacks are replaced or refunded if you tell us within 48 hours.

Last updated November 14, 2026

Privacy Policy

This website collects nothing about you. We only keep what we need from your DM to deliver your order.

Last updated November 14, 2026

Terms of Service

The simple rules for using this website and ordering from Chow বাক্স by DM.

Last updated November 14, 2026